Business Analyst Course

Course Overview:

This training aims to provide participants with solid experience and know-how to Work as a Business Analyst in various domains like Banking, Health Care, Finance, Product. This course has been developed for real-world scenarios with in-depth explanations. IIBA—CBAP/CCBA certification guidance.

Course Content:


♦ Introduction to IT Business Dynamics

♦ Introduction to Management Dynamics

♦ Overview of SDLC - Software Development process

♦ Why Business Analyst is critical for a Project

♦ Introduction to Types of Requirements

♦ Typical questions to be asked for the business team while gathering requirements

♦ Change management

♦ Feasibility Analysis /Risk Analysis

♦ Configuration management

♦ Processes to be followed to gather requirements

♦ Roles and Responsibilities of BA

♦ Skills required to perform BA role

♦ Deliverables of a BA

Requirement Engineering, Development & Modelling

♦ What is the Requirement Engineering

♦ Different Requirement Engineering Tasks

♦ Problems with Requirement Practices

♦ Requirement Management in real working Projects - Disciplines

♦ Enterprise & Gap Analysis Techniques - RCA, SWOT, FISHBONE, McKinsey 7S 

♦ The framework, Nadler Tushman Model, etc.

♦ Requirement Document Template

Requirement Prioritization

♦ Why prioritize requirements

♦ Factors to consider while prioritizing requirements

♦ Participants of Requirement Prioritization

♦ The process to follow while prioritizing requirements

♦ Requirement Prioritization Model

SDLC Models

♦ What is a Software project

♦ Models of SDLC

♦ Waterfall Model

♦ Agile Model

♦ Scrum


♦ Spiral

♦ Prototype Model

♦ How as a BA we get involved in different phases of SDLC

Business Documents

♦ Overview of Documentation

♦ Overview of BRD Document - Post Mortem, Workshop, and Assignment

♦ Overview of FS Document - Post Mortem, Workshop, and Assignment

♦ Overview of SRS Document - Post Mortem, Workshop, and Assignment

♦ Overview of Business Rules document - Post Mortem, Workshop and Assignment

♦ Overview of Data Mapping Document - Post Mortem, Workshop, and Assignment

♦ Overview of Use Case - Post Mortem, Workshop and Assignment

Requirement Management Tools & Traceability Matrix


♦ Tools Vs SDLC Models

♦ Working with RM Tools - Requirement Creation & Management

♦ Requirement Mapping & Traceability Creation, Review

System Quality Attributes

♦ What are System Quality Attributes

♦ What are the various SQA

♦ Non-Functional Requirements

♦ What are non-functional requirements

♦ What is the significance of non-functional requirements

♦ How the non-functional requirements are gathered

♦ Non-functional requirements document template

Flow Chart

♦ UML Diagrams (class, state, interaction, etc..)

♦ What is a flowchart diagram

♦ Different symbols used in a Flowchart diagram

♦ How the flowchart diagram is used in a software project

♦ How flowchart diagrams can be drawn using Microsoft Visio

♦ A real-life example of a flowchart diagram


♦ What is UML

♦ The significance of UML Diagrams

♦ UML Diagrams (Activity, Use Case)

Wireframes or Mock-ups

♦ What is a wireframe

♦ Why is wireframe used

♦ How a wireframe can be drawn using Microsoft Visio

♦ An example wireframe

Software Development Methodologies

♦ What are the various software development methodologies

♦ Pros and cons of each of the methodologies

♦ How as a BA we get involved in the different methodologies

♦ Which are the most popular methodologies

♦ A detailed discussion of Agile methodology


♦ In-depth concepts of Software testing

♦ Different types of testing

♦ Difference between Manual and automation testing

♦ Various levels of software testing

♦ Testing artifacts

♦ Step by step process of software testing

♦ Test case document

♦ A real-life example of a test case document

♦ Role of a BA during testing

Data Modeling and Database Management system

♦ What is data modeling

♦ What are the entity and attributes

♦ What are the relationships

♦ What is ERD

♦ Basic concepts of Database management systems

♦ SQL Server 2012 imp concepts for BA

Functional and Domain Sessions


♦ BASEL, 2

♦ HL7






Description About Domain:
Loan origination (Mention all the list of vendors e.g. Mysis, LIS, FIS - Fidelity Information Services, Fiserv, Credit Check - Freddie Mac Risk Indicator Modules, FICA, Experian, Mention the workflow process of the enterprise applications, etc.).

Financial Services - use case of Fixed Income, face values, issue dates, how the calculation works, NPV, IRR - calculations


♦ Application Platform

♦ OLB Platform - Account Summary, eBanking, Enrollment, Activation

♦ Money Movement - Bill Pay, P2P, Transfers, Payments

♦ Vendors - Misys, Corellian Voyager, Fiserv

♦ Core Banking - use default

♦ Mobile banking - MEAP

♦ Vendors: Fiserv Mobility (US Bank), Kony (Capital One), ClairMail (M&TBank), SAP Sybase


♦ Heath care - ICD 10, ICD 11, PPO, PMO, HIPPA

♦ EDI - 270, 271 Transactions


Projects Walkthrough on below Domains

♦ Life Insurance - Lab, Underwriting, actuary, Agents, Customer - T&C - Policy Issued·

♦ Introduction to Healthcare

♦ Industry Standards

♦ Transactions

♦ HIPAA and non-HIPAA EDI Standards

♦ Terminologies

♦ Transactions in Details

♦ 270-271, 276-277, 837, 835, 278, 275 transaction in details

♦ Crosswalks and clearinghouse concepts

♦ Trading partner concepts in health care


♦ Communication through web service, XML

♦ Assignment for building transactions using standards

♦ Claims processing in details with steps and exercise

♦ Claims processing systems and use cases

♦ Crosswalks and government business like CMS Medicare and FEP

♦ Clinical and Care management

♦ Health Insurance

♦ Banking

♦ Insurance

♦ HealthCare


♦ Conclusion

♦ Certification Guidance and Support on IIBA syllabus

♦ Hundreds of IIBA Questions & Answers

♦ Common BA questions asked in an interview

♦ How to answer the interview questions

♦ Mock Interview

♦ Blog support.

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