PEGA

Course Overview:

PEGA is an application development tool for BPM and CRM Applications. It uses no coding to develop web & enterprise applications and it is a java backend engine. There is a lot of frameworks built on the Pega Process Commander to support various aspects of business requirements.

Course Content:

Introduction of PEGA

♦ What is PEGA

♦ Why Choose PEGA

♦ Introduction to BPM

♦ Introduction to PRPC

♦ Smart BPM

♦ Build for change

♦ Application Documents

♦ DCO

♦ Application express

♦ PRPC frameworks

Class Structure Designing and Class group

♦ Classes

♦ Inheritance

♦ Enterprise Class Structure(ECS)

♦ Class Group

Data Modelling

♦ Define PRPC classes

♦ Data branch

♦ Property Types and Modes – Single and page properties

Process Flow – Flow & Flow Actions, SLA

♦ Different flow shapes and their purpose

♦ Usage

♦ Creation

♦ Flow Actions

♦ SLA – Creation, Usage

Organization and Ruleset hierarchy, Rule set Versions and Access groups

♦ Organization structure

♦ Operator ID

♦ Access Group

♦ Application

♦ Ruleset

♦ Ruleset version ( Major-Minor-Patch)

♦ Locking and creating new Ruleset version

♦ Rule availabilities

User Interface

♦ Harness

♦ Properties display and validation

♦ Section

♦ Layouts

♦ Branding Style

♦ Controls

♦ Screen layouts

♦ Skin

♦ Dynamic container

♦ Flow action

♦ Navigations

Decision Rules

♦ Decision Tree

♦ Decision Table

♦ when

♦ Map value

Declarative Rules

♦ Expression

♦ Constraints

♦ On changes

♦ Triggers

♦ Index

♦ RDE

♦ Forward Chaining

♦ Backward chaining

Case Management

♦ Work flow

♦ Units of work

♦ Work status

♦ Locking

♦ Design correspondence

♦ Send correspondence

PRPC Database Concepts

♦ Role of Rules DB

♦ Link between rules and DB

♦ Basic tables

♦ Exposing column properties

Activity

♦ Definition

♦ Configuration

♦ Steps

♦ Parameters

♦ Security

♦ Common methods

Integration with external systems

♦ SOA

♦ HTTP

♦ SOAP

♦ WSDL

♦ Connectors & Services

♦ Listeners

♦ Connect SQL

Rule Management & Security

♦ Rule

♦ Ruleset

♦ Ruleset version

♦ Rule resolution algorithm

♦ Operator ID

♦ Access group

♦ Access role

♦ Privilege

♦ SMA,System settings and Dynamic system settings

♦ Rule Resolution process

♦ Agents and Tracing agent in SMA

Performance, PRPC Guardrails

♦ Clipboard

♦ Alerts

♦ Pre-flight

♦ PAL

♦ DB trace

♦ Tracer

♦ SMA

♦ 10 guardrails

♦ Iterative approach

♦ Class structure

♦ Build for change

♦ Design intent driven process

♦ Security and object

Portal Design

♦ Configuring UI rules in Portal

Localization

Reports

♦ List view

♦ Summary View

♦ Report definition

Debugging tools

♦ Clipboard

♦ Tracer

♦ UI Inspector

♦ Log file

Code Deployment process

♦ Product Creation

♦ Product patch

♦ Package

♦ Skimming

♦ Import/export the product

Integrations

♦ Connectors

♦ Services

Authentication

♦ Customization of login page

♦ Internal Authentication ,External Authentication

♦ LDAP configuration

 

Pega 7.2 CSA Course Syllabus

Application Design

♦ System Architect responsibilities

♦ Pega application development guardrails

♦ Classes and class structure

♦ Circumstancing rules

Case Design

♦ Case steps and stages

♦ Cases and sub cases

♦ Routing

♦ Service levels

♦ Activities

♦ Correspondence

♦ Work status

♦ Work parties

Data Model

♦ Properties and data types

♦ Data transforms

Declarative processing

♦ Declare expressions

♦ Forward and backward chaining

♦ Reference data

♦ Data pages

Decision Design

♦ When rules

♦ Decision tables

♦ Decision trees

User Interface (UI) Design

♦ Basic UI rules and their uses

♦ Section

♦ Paragraph

♦ Dynamic UIs

♦ Responsive UIs

♦ UI Controls

Report Design

♦ Report types in Pega 7

♦ Creating reports

♦ Filters

♦ Optimization

♦ Integration

♦ Connectors

♦ Services

♦ Testing

Methods to debug Pega applications

♦ Tracer

♦ Live UI

♦ Clipboard

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