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SAP IS Utilities

SAP IS utility Course Description:

What is SAP IS Utilities (SAP IS-U)?

SAP IS Utilities (SAP IS-U) is a sales and information system that is process-oriented and that supports all services/functions of utility and waste disposal companies. SAP IS Utilities can be used to manage and bill residential, commercial, and industrial customers. It can also be used to target prospective customers for the company. With SAP IS-U, you can address your customers’ needs in the best possible way, use operative information customized to their specific requirements, and maximize revenue potential by cross-selling and up-selling. SAP IS Utilities helps you streamline your business processes and make them as efficient as possible. As a single software solution, SAP Utilities eliminates incompatible and isolated information. It allows you access to the right decision-making data at any time from diverse business areas.

SAP IS-U Overview

This module covers the domain knowledge and current trends in Energy and Utilities. The contents are customized to understand the relevance of billing in the energy sector.

  • Meaning of Energy and Utilities in E&U Domain
  • Overview of Electrical Power System
  • IT Systems in Electrical Power Systems
  • Typical Energy Billing System Architecture
  • Deregulation
  • SAP IS-U Overview

    Overview of SAP

    This would cover the concepts in SAP like Configuration, Transaction codes, and various SAP modules including R3 and Industry solutions. The contents would be more specific for people who not from the SAP background.

  • SAP R3
  • Industry Solutions
  • Integration between modules
  • SAP Screens
  • Transactions codes
  • Easy Access and Implementation Guide
  • Configuration and Customization


    It covers energy tariffs and prepares the system for billing and invoicing runs.

  • Understanding of typical electricity bill
  • How Rates and Prices are mapped in IS-U
  • Billing Master Data-Configuration of Tariff Design
  • Billing Schema
  • Variants in Billing Schema
  • Operands and Operators in Variants
  • Rate Category
  • Rate Type
  • Rate
  • Rate Determination
  • Price
  • Billing Class
  • Price Adjustment Class
  • Discount and Surcharge
  • Explanation of Different Billing Cycles
  • Billing Processing
  • Billing Reversal

    Device Management

    It covers the mapping of energy measurement devices like energy meter, maximum demand meter, and direct and indirect measurement.

  • Basic electrical concepts related to metering
  • Types of meters in electrical energy measurement
  • Device Master Data
  • Register Group
  • Device category
  • Device
  • Meter Reading Order Creation
  • Consumption Results Entry Process

    Regional Structure

    This covers the Mapping of the utility business area in the IS-U. It covers the creation and maintenance of regional structure in IS-U.

  • Political Regional Structure
  • Postal Regional Structure


    This covers the generation of scheduled dates for meter reading, billing, and invoicing.

  • Budget Billing Plans
  • Parameter Record
  • Portion
  • Meter Reading Unit
  • Scheduling

    Business Master Data

    This covers the creation of customers, their accounts, and contracts.

  • Business Partner
  • Contract Account
  • Contract

    Technical Master Data

    This covers the information related to the apartment where the utility provides the services.

  • Connection Object
  • Premise
  • Device Location
  • Point of Delivery
  • Installation

    Customer Service

    This is a customer interaction center at utility managed by Agents.

  • Front Office
  • Customer Interaction Center
  • Customer Information
  • Process Execution
  • Move-In
  • Move-Out
  • Move-In/Move-Out
  • Accelerated Entry: Move-in/Move-Out
  • Disconnection/Reconnection

    Contracts Account Receivable and Payable

    This component manages the revenue of utility.

  • Difference between FICO and FICA
  • Sub-ledger and General ledger
  • Open items management


  • Recognize how SAP IS-U is integrated with SAP R3
  • Integration between SAP IS-U modules
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