Business Analyst Trainers

Business Analyst

This course aims to provide participants with solid experience and know-how to Work as a Business Analyst in various domains like Banking, Health Care, Finance, Product. This course has been developed for real-world scenarios with in-depth explanations. IIBA—CBAP/CCBA certification guidance.


  • Introduction to IT Business Dynamics
  • Introduction to Management Dynamics
  • Overview of SDLC - Software Development process
  • Why Business Analyst is critical for a Project
  • Introduction to Types of Requirements
  • Typical questions to be asked for the business team while gathering requirements
  • Change management
  • Feasibility Analysis /Risk Analysis
  • Configuration management
  • Processes to be followed to gather requirements
  • Roles and Responsibilities of BA
  • Skills required to perform BA role
  • Deliverables of a BA

Requirement Engineering, Development & Modelling

  • What is the Requirement Engineering
  • Different Requirement Engineering Tasks
  • Problems with Requirement Practices
  • Requirement Management in real working Projects - Disciplines
  • Business Analysis Techniques - PESTEL, SWOT, HEPTALYSIS, MOST, SCRS, MOSCOW etc.
  • Requirement Document Template

Requirement Prioritization

  • Why prioritize requirements
  • Factors to consider while prioritizing requirements
  • Participants of Requirement Prioritization
  • The process to follow while prioritizing requirements
  • Requirement Prioritization Model

SDLC Models

  • What is a Software project
  • Models of SDLC
  • Waterfall Model
  • Agile Model
  • Scrum
  • RAD
  • Spiral
  • Prototype Model
  • How as a BA we get involved in different phases of SDLC

Business Documents

  • Overview of Documentation
  • Overview of BRD Document - Post Mortem, Workshop and Assignment
  • Overview of FS Document - Post Mortem, Workshop and Assignment
  • Overview of SRS Document - Post Mortem, Workshop and Assignment
  • Overview of Business Rules document - Post Mortem, Workshop and Assignment
  • Overview of Data Mapping Document - Post Mortem, Workshop and Assignment
  • Overview of Use Case - Post Mortem, Workshop and Assignment

Requirement Management Tools & Traceability Matrix

  • Tools Vs SDLC Models
  • Working with RM Tools - Requirement Creation & Management
  • Requirement Mapping & Traceability Creation, Review

System Quality Attributes

  • What are System Quality Attributes
  • What are the various SQA
  • Non-Functional Requirements
  • What are non-functional requirements
  • What is the significance of non-functional requirements
  • How the non-functional requirements are gathered
  • Non-functional requirements document template

Flow Chart

  • UML Diagrams (class, state, interaction, etc..)
  •  What is a flowchart diagram
  • Different symbols used in a Flowchart diagram
  • How the flowchart diagram is used in a software project
  • How flowchart diagrams can be drawn using Microsoft Visio
  • Real life example of a flowchart diagram


  • What is UML
  • The significance of UML Diagrams
  • UML Diagrams (Activity, Use Case)

Wireframes or Mock-ups

  • What is a wireframe
  • Why is wireframe used
  • How a wireframe can be drawn using Microsoft Visio
  • An example wireframe

Software Development Methodologies

  • What are the various software development methodologies
  • Pros and cons of each of the methodologies
  • How as a BA we get involved in the different methodologies
  • Which are the most popular methodologies
  • A detailed discussion of Agile methodology


  • In-depth concepts of Software testing
  • Different types of testing
  • Difference between Manual and automation testing
  • Various levels of software testing
  • Testing artefacts
  • Step by step process of software testing
  • Test case document
  • Real life example of a test case document
  • Role of a BA during testing

Data Modeling and Database Management system

  • What is data modelling
  • What is entity and attributes
  • What are the relationships
  • What is ERD
  • Basic concepts of Database management systems
  • SQL Server 2012 imp concepts for BA

Functional and Domain Sessions

  • BASEL, 2
  • HL7

Description about Domain:
Loan origination (Mention all the list of vendors e.g. Mysis, LIS, FIS - Fidelity Information Services, Fiserv, Credit Check - Freddie Mac Risk Indicator Modules, FICA, Experian, Mention the workflow process of the enterprise applications etc.).

Financial Services - use case of Fixed Income, face values, issue dates, how the calculation works, NPV, IRR - calculations



  • Application Platform
  • OLB Platform - Account Summary, eBanking, Enrollment, Activation
  • Money Movement - Bill Pay, P2P, Transfers, Payments
  • Vendors - Misys, Corellian Voyager, Fiserv
  • Core Banking - use default
  • Mobile banking - MEAP
  • Vendors: Fiserv Mobility (US Bank), Kony (Capital One), ClairMail (M&TBank), SAP Sybase


  • Heath care - ICD 10, ICD 11, PPO, PMO, HIPPA
  • EDI - 270, 271 Transactions


Projects Walkthrough on below Domains

  • Life Insurance - Lab, Underwriting, actuary, Agents, Customer - T&C - Policy Issued·
  • Introduction to Healthcare
  • Industry Standards
  • Transactions
  • HIPAA and non-HIPAA EDI Standards
  • Terminologies
  • Transactions in Details
  • 270-271, 276-277, 837, 835, 278, 275 transaction in details
  • Crosswalks and clearinghouse concepts
  • Trading partner concepts in health care
  • Communication through web service, XML
  • Assignment for building transactions using standards
  • Claims processing in details with steps and exercise
  • Claims processing systems and use cases
  • Crosswalks and government business like CMS Medicare and FEP
  • Clinical and Care management
  • Health Insurance
  • Banking
  • Insurance
  • HealthCare
  • FMCG
  • Conclusion
  • Certification Guidance and Support on IIBA syllabus
  • Hundreds of IIBA Questions & Answers
  • Common BA questions asked in an interview
  • How to answer the interview questions
  • Mock Interview
  • Blog support
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